Jingle+ Support

Questions, bug reports or ideas? Email c@harl.ie and I’ll get back to you, usually within a couple of days. It helps to include your iPhone model and iOS version.

I can’t hear anything

Check that your phone isn’t on silent (the switch or Action button on the side) and that the volume is up. If you’re using Bluetooth headphones, make sure they’re connected.

The sound lags behind my movement

Bluetooth headphones and speakers add delay, and the app can’t remove it. For the tightest response, use the built-in speaker or wired headphones.

The app isn’t responding to movement

Force-quit Jingle+ and open it again. If that doesn’t fix it, restart your phone. If it keeps happening, please email me.

Can I use it on stage or in the studio?

Yes, that’s what it’s built for. Connect your phone’s audio output to your mixer or interface the same way you would any other instrument.

I got a new phone. Do I have to buy it again?

No. Download Jingle+ from the App Store on your new phone while signed in with the same Apple Account and you won’t be charged again.


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